The global health emergency caused by COVID-19 has either disrupted or completely interrupted business operations across the United States.  The financial impact of government-mandated shutdowns on businesses is substantial and multiplying each day for many enterprises.  Consequently, insurers are now navigating a wave of claims for losses due to the business interruption of shelter-in-place orders. 

The American Educational Institute Claims Education Conference webinar covered the principal arguments for and against coverage of business interruption claims related to the COVID-19 pandemic. The following key points were shared to help insurers navigate the multitude of business interruption claims they are receiving:

  1. Review your policy to see what exclusions are included;
  2. If you receive claims, handle those claims just as you would other claims in terms of responding to the insured;
  3. Pay attention to government- nationwide and statewide, alerts and changes; and
  4. If you have any questions, we are here to help.