In a recent NALA Facts & Findings article, “Confess, Correct, Continue: Handling Errors Professionally,” RumbergerKirk paralegal Kathleen (Katie) Kimball explores how legal professionals can respond to errors with honesty, accountability, and with a focus on solutions rather than blame. She highlights the importance of ethical conduct, clear communication, and maintaining client trust when navigating challenging situations.

Read the full article here: Confess, Correct, Continue: Handling Errors Professionally.